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Frequently Asked Questions

General Questions

  • Can I use Flips for commercial purposes?

    Yes, you can use Flips for commercial purposes. However, Flips prohibits any indecent or offensive content or materials. For more information, please refer to our Terms of Use.

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System Requirements

  • What do I need to use Flips?

    You only need an internet connection, browser, and an email address to start using Flips. There's no need to rent a hosting server or purchase software. Below are the system requirements:

    To edit: Firefox ver. 3, Internet Explorer ver. 7 and 8
    To view: Firefox ver. 3, Internet Explorer ver. 7 and 8, Safari ver. 3

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Getting Started

  • How do I sign up?

    Sign up for the 30 day free trial first, and extend your term before the trial ends. To extend your term, go to "Purchase points" on the top right, enter the required information and purchase points.

  • What happens if I don't extend my term before the free trial expires?

    If you don't extend your term during the 30 day free trial, your website and all your information will be deleted once the trial period ends. Be aware that all the data you have create will be deleted as well.

  • How much does it cost?

    To continue using Flips on Standard Plan, it costs $0.82/day. You can pay by year (365 days). When you purchase points worth a year ($300) during your free trial, you can add a year to your term from the end of the trial period.

  • How do I pay?

    Flips offers easy, fast, and secure PayPal payment.

  • What do I need to use Flips?

    You only need an internet connection, browser, and an email address to start using Flips. There's no need to rent a hosting server or purchase software. Below are the system requirements:

    To edit: Firefox ver. 3, Internet Explorer ver. 7 and 8
    To view: Firefox ver. 3, Internet Explorer ver. 7 and 8, Safari ver. 3

  • What if I want to stop using Flips?

    If you decide not to continue Flips, you don't need to do anything. When your term ends, you account will be automatically canceled. You can still view your website for 30 days after the expiration of your term though all the editing functions will be turned off. Once the "grace period" ends, all your data will be permanently deleted. You can also request your website to be deleted before your term ends, but your payment will not be refunded.

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Registration

  • What if I don't get a confirmation email?

    Make sure to check the spam folder of your inbox first. If you still don't see a confirmation email, go to your Flips website (http://username.flips.jp/en/) and click "Forgot your password?" on the bottom right. Your password will be sent to the email address you have registered.
    If you do not receive the email, you might have registered with a wrong email address. Refer to the question below on what to do if you have registered a wrong email address.

  • I think I've registered a wrong email address. What should I do?

    If you have registered with a wrong email address, you need to register another username using the correct email address. The username you registered with the wrong email address will be automatically deleted after the free trial ends.
    If you can send us the following information, we will change replace the wrong email address with the correct one.

    Your URL (http://username.flips.jp/en/)
    Registration date
    Wrong email address
    Correct email address

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Log-In

  • I forgot my password. What should I do?

    Go to your Flips website (http://username.flips.jp/en/) and click "Forgot password?" on the bottom right. Your password will be sent to the email address you have registered.

  • How can I change my password?

    To change your password, log in to the Edit page using the current password and click on "Edit Information" on the top left.

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Website URL

  • What will my website's URL be?

    Your Flips website will be:

    http://username.flips.jp/en/

    For example, if your username is [aaaaa], your URL will be

    http://aaaaa.flips.jp/en/

    Your username can be anywhere between 3 to 24 characters, with lower-case alphabets, numbers, and dashes only. URLs are assigned on a first-come-first-served basis. If you're looking to get a short URL, we recommend you register now.
    You can also use your own domain after your free trial.

  • Can I use my own domain in my URL?

    Yes, you can use your own domain in your URL once you sign up for Standard or Advanced Plan. Using your own domain requires some configuration on our part, so there will be extra points charged (worth 30 days).

    To start using your own domain, please contact the Flips team at support@flips.jp

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